As fans start to consider newly re-opened venues, there will be a broad range of emotions. The excitement around returning to their favourite sporting or music event will come with a great deal of anxiety about the ‘new normal’.
We’re focused on minimising this fear through dedicated messaging, features, and protocols that help mitigate risk for all attendees. This Covid Safety Hub is being deployed across multiple events welcoming fans back this summer.
The Hub consists of a suite of dedicated Realife Tech platform solutions, along with best-in-class event partners. Together, we’re able to help our industry slowly return by making it as safe as possible for each attendee and their community.
Address The Fans' Concerns
Right Message, Right Time
Orchestrate Fan Journeys in the Countdown to Event, Day of Event and Post Event
- Digital Tickets
- Location-based messaging
- AI Chat Covid Assistant – Powered by Satisfi Labs
- Real-time safety tips
- Post-event feedback
Location-Based Safety Alerts
Use heat maps and location data to monitor crowd density and share real-time safety information to every fan.
- Travel congestion
- Car park information
- High footfall areas
- Entrance procedures
- Facilities updates
- Crowd location mapping – Powered by Crowd Connected
Touch-Free Access Control
Digital ticketing enables contactless ticket scanning, allotted entry times and gate traffic monitoring.
- Use push-notifications to move traffic to alternate gates
- Once the ticket is scanned, the App context can change to in-venue to offer further safety advice
Mobile Ordering & Contactless Collection
Mobile ordering and payment in-app can prevent a build-up of lines near concessions. Paired with ‘Collect when Ready’ technology, customers can remain in their seats and be notified when the order is ready to collect.
- 100% touchless solution
- Integrated with ePoS
- Minimise footfall traffic
- Dashboard controlled
Cause Marketing & Giveback Programs
We’re all in this together. Supporting the causes and frontline workers during this recovery period is absolutely critical.
- In-app purchase donation
- Sponsor Campaigns
- Buy one-give-one on merch & F&B
- Local Hero social campaigns