Increasing The Belfast Giants Digital Ticketing Revenue
How the Belfast Giants saw a 3,000% increase in season ticket holder spend
The Belfast Giants utilised a mobile ordering app to achieve their goal of increasing revenue through loyalty rewards and upgraded convenience features. By using social media, fan referrals and enhanced communication, the ice hockey team saw a significant increase in app downloads and spend-per-head.
Better engagement, bigger revenue
Using Realife Tech’s mobile solutions, the Belfast Giants were able to better serve their loyal fanbase, resulting in increased spend. Their upgraded solutions included:
- Providing season ticket holders food and beverage discounts
- Exclusive deals and tactical offers on digital ticketing and more
- Targeted push notifications based on fan location
Download Case Study 1 or Case Study 2 to find out more about how the Belfast Giants and Realife Tech worked together to improve the fan experience.
“The Realife Tech platform has been an absolute game-changer for the Giants’ fan experience. Through the platform, we have been able to segment and reward our most valued fans, while also increasing customer spend on game days.”
Clara Killen , Digital Development Manager at the Belfast Giants